Privacy Policy
How we collect, use, and protect your personal information.
Last updated: June 2026
1. Introduction
Supreme Care Health Foundation ("SCHF", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at supchf.com, make a donation, book a health service, or otherwise interact with us.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.
2. Information We Collect
We collect information you voluntarily provide to us when you:
• Book a health test or medical consultation — including your name, email address, phone number, age, sex, home address, and relevant medical information such as current symptoms and medications.
• Make a donation — including your name, email address, donation amount, and payment reference. Payment processing is handled securely by Flutterwave and we do not store your card details.
• Submit a contact form — including your name, email address, phone number, subject, and message.
• Subscribe to our newsletter — including your email address.
• Apply to volunteer — including your name, email address, phone number, skills, and motivation statement.
We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited.
3. How We Use Your Information
We use the information we collect to:
• Process and confirm your health service bookings and send you booking confirmation emails
• Process donations and send donation receipts and thank-you communications
• Respond to your enquiries and contact form submissions
• Send you health updates, program news, and newsletters (only if you have subscribed)
• Review and respond to volunteer applications
• Improve our website, services, and community health programs
• Comply with applicable laws and regulations
• Protect the safety and security of our website and users
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. Medical Information
Any medical or health-related information you provide when booking a test or consultation is treated with the highest level of confidentiality. This information is:
• Used solely for the purpose of providing you with the health service you requested
• Accessible only to authorized SCHF medical and administrative staff
• Never shared with third parties without your explicit consent, except where required by Nigerian law or public health regulations
• Stored securely and protected against unauthorized access
We adhere to medical ethics and patient confidentiality standards in all our operations.
5. Sharing Your Information
We may share your information with:
• Service providers who assist us in operating our website and delivering our services, including Flutterwave (payment processing), Mailgun (email delivery), and Supabase (secure data storage). These providers are contractually obligated to keep your information confidential.
• Government or regulatory authorities where required by Nigerian law or court order.
• Emergency services or healthcare providers where we reasonably believe disclosure is necessary to protect your health or safety.
We do not share your information with advertisers or any third parties for commercial purposes.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• Secure HTTPS encryption for all data transmitted through our website
• Secure, access-controlled database storage through Supabase
• Limited access to personal data on a need-to-know basis
• Regular review of our data collection, storage, and processing practices
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Cookies
Our website uses cookies to improve your browsing experience. We use cookies to:
• Remember your preferences and settings
• Understand how visitors use our website through analytics
• Ensure the website functions correctly
You can choose to accept or decline cookies through the cookie consent banner displayed when you first visit our website. Note that disabling cookies may affect the functionality of some parts of our website.
8. Your Rights
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to our legal obligations
• Withdraw consent for newsletter communications at any time by contacting us
• Request that we restrict processing of your personal information
To exercise any of these rights, please contact us at adekunlev.ojo@supchf.com. We will respond to your request within 30 days.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
• Booking records are retained for a minimum of 5 years for medical record-keeping purposes
• Donation records are retained for a minimum of 7 years for financial and regulatory compliance
• Contact form submissions are retained for 2 years
• Newsletter subscriptions are retained until you unsubscribe
• Volunteer applications are retained for 2 years
10. Third-Party Links
Our website may contain links to third-party websites including our social media pages. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Supreme Care Health Foundation
A8 Favour Plaza, Dandin Kowa Last Gate
Jos, Plateau State, Nigeria
Email: adekunlev.ojo@supchf.com
Phone: 2348056091266
